Payment Policy

This Payment Policy outlines the terms and conditions governing payments made on the Prime Footwear website. By placing an order with us, you agree to the terms below.

1. Checkout & Order Confirmation

When you are ready to complete your purchase, click “Proceed to Checkout.”

Returning customers may log into their account
New customers may create an account or check out as a guest

Once you submit your order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. Prime Footwear reserves the right to cancel or refuse any order at its sole discretion.

Orders are only processed after successful payment authorization.

2. Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
Diners Club
PayPal
Shop Pay
Google Pay
Amazon Pay
Apple Pay

All payments must be made in full at the time of purchase.

3. Currency & Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

If you are purchasing from outside the United States, your bank or payment provider may apply:

Currency conversion fees
International transaction fees

Prime Footwear is not responsible for any additional charges imposed by your financial institution.

4. Taxes

Applicable sales tax will be calculated and displayed at checkout where required by law. The final amount charged will include any applicable taxes and shipping fees.

Customers are responsible for any additional duties or taxes required by local authorities.

5. Payment Security

We use 256-bit SSL encryption to ensure secure transactions.

Prime Footwear does not store your credit card or payment details. All transactions are processed through secure third-party payment gateways that comply with industry security standards.

6. Fraud Prevention & Order Verification

To protect our customers and prevent fraudulent transactions, Prime Footwear reserves the right to:

Request additional verification for certain orders
Delay processing if suspicious activity is detected
Cancel orders that cannot be verified

Failure to provide requested verification information may result in order cancellation and refund.

7. Payment Declines

If your payment is declined:

Verify your billing information
Ensure sufficient funds are available
Contact your bank or payment provider

Prime Footwear is not responsible for declined transactions or any associated bank fees.

8. Chargebacks & Payment Disputes

By completing a purchase, you agree to contact Prime Footwear directly to resolve any payment issues before initiating a chargeback or dispute with your bank.

If a chargeback is filed without prior communication:

We reserve the right to dispute the chargeback with supporting evidence
Future orders may be refused
Your account may be restricted

Fraudulent chargebacks may be reported to relevant authorities.

9. Refund Processing

Approved refunds will be issued to the original payment method used at checkout.

Processing times may vary depending on your bank or payment provider. Prime Footwear is not responsible for delays caused by financial institutions.

10. Contact Information

For any payment-related questions or concerns, please contact us:

Email: contact@primefootwear.store
Phone: +1 989-850-2360
Address: 600 W Hallmark Ave, Killeen TX 76541, United States

Our support team typically responds within 24–48 business hours.